LOCKED IN
LOCKED IN

Support

Answers to the common stuff, and how to reach us.

How do I log a workout?

Tap the lightning bolt in the middle of the tab bar. If a session is scheduled today it's one tap to start; the logger walks you through every set — weights carry forward, rest timer built in, PRs detected automatically.

How do plans work with friends?

A plan is a program you run — build your own or adopt a proven one from Plans → Explore. Invite anyone to run it with you: same days, same lifts. Your squad doesn't have to share your plan.

What's a squad?

Your accountability circle. Everyone sees who's trained today, nudges go to whoever's holding out, and the squad page keeps a 30-day board. Join with an invite link or by request.

How do streaks work?

Your streak counts weeks where you completed your scheduled sessions. Rest days never break it — only skipping does.

How do I delete my account or data?

Settings → Account → Delete account. Your profile, workouts, photos and clips, comments, kudos and squad memberships go immediately and permanently. Messages you sent stay in other people’s threads with your name removed, and we keep a minimal record of reports and blocks so the people involved stay protected. Want a copy of your training first? Settings → Account → Export your workouts.

Contact us

Email support@wearelockedin.com and a person reads it — the founder. Say what you were doing and what happened; a screenshot helps. Billing questions about a subscription go through Apple: Settings › Apple Account › Subscriptions, or the Restore purchases button on the Coach screen. If you are on the TestFlight beta, the Send Beta Feedback button in TestFlight also reaches us, with the device details attached.